Welcome to Pak Herbal’s Frequently Asked Questions (FAQs) section. Here, we have compiled answers to some of the most common questions to help you have a seamless shopping experience.
1. What types of products do you sell? We offer a wide range of health and well-being products, including dietary supplements, natural remedies, herbal teas, skincare, personal care items, and more.
2. Are your products natural and safe? Yes, all our products are sourced from reputable suppliers and are 100% natural. We ensure that they meet high-quality standards for safety and efficacy.
3. How can I place an order? You can place an order directly on our website. Simply browse our products, add the items you want to your cart, and proceed to checkout.
4. What payment methods do you accept? We accept various payment methods, including bank transfers, and Cash on Delivery (COD).
5. Do you offer international shipping? Currently, we only ship within Pakistan. We aim to provide prompt and reliable delivery services across the country.
6. How long does delivery take? Delivery times vary based on your location. Typically, orders are delivered within 3-5 business days. You will receive a confirmation email with tracking information once your order is shipped.
7. What is your return policy? We offer a 7-day return policy for most products. If you are not satisfied with your purchase, you can return it within 7 days of receipt for a full refund or exchange. Please ensure the product is unopened and in its original packaging.
8. How can I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the courier’s tracking portal.
9. How can I contact customer support? You can reach our customer support team via email at support@pakherbal.com, by phone at +923091052780, or through our live chat on the website.
10. Do you offer discounts or promotions? Yes, we regularly offer discounts and promotions. Stay updated by subscribing to our newsletter and following us on social media.
11. Can I cancel or modify my order? If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
12. How can I provide feedback about your products or services? We value your feedback. You can share your thoughts and suggestions by emailing us at admin@pakherbal.net.
If you have any other questions, please do not hesitate to contact us. Thank you for choosing Pak Herbal for your health and well-being needs!